Last Updated: August 2025
1. Our Commitment to Privacy
Jesse’s Tech Solutions is committed to protecting your privacy and managing your personal information in an open and transparent way. This policy outlines how we handle your personal information, in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the “Privacy Act”).
This policy applies to all personal information collected by us, whether through our website at https://www.jessestechsolutions.com or through any other means.
2. What is Personal Information?
Personal information is information or an opinion that identifies you as an individual. Examples of personal information we may collect include names, addresses, email addresses, phone numbers, and other details that can be used to identify you.
3. Why We Collect Personal Information
We collect your personal information for the primary purpose of providing our services to you. We may also use your personal information for secondary purposes that are closely related to the primary purpose, where you would reasonably expect such use or disclosure.
The reasons we collect your personal information include, but are not limited to:
- To provide you with the services or information you have requested.
- To communicate with you and respond to your enquiries.
- To process payments and manage our business relationship with you.
- To send you marketing and promotional materials (where you have consented to receive them).
- For internal administrative and reporting purposes.
- To improve our services and our website.
4. How We Collect Your Personal Information
We collect personal information in several ways, including:
- Directly from you: When you provide information to us through our website (e.g., via contact forms, booking systems, or email), by phone, or in person.
- From third parties: In some circumstances, we may receive personal information from third parties, such as payment processors or partners, where you have consented or where it is reasonably necessary for us to provide our services.
- Automatically: When you visit our website, we may collect certain information automatically through technologies like cookies, log files, and analytics services. This may include your IP address, browser type, pages visited, and other usage data. We use this information to analyse trends, administer the site, and track user movements.
5. Disclosure of Personal Information
We may disclose your personal information in a number of circumstances, including:
- To third parties: Where you have consented to the use or disclosure, or where required or authorised by law. This may include disclosing information to service providers and partners (e.g., website hosts, payment processors, marketing platforms) who assist us in operating our business.
6. Security of Personal Information
We are committed to ensuring the security of your personal information. We take reasonable steps to protect the information we hold from misuse, loss, and unauthorised access, modification, or disclosure. This includes implementing physical, electronic, and managerial procedures to safeguard and secure the information.
When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify the information.
7. Accessing and Correcting Your Personal Information
You have a right to access the personal information we hold about you and to update and/or correct it, subject to certain exceptions under the Privacy Act. If you wish to access your personal information, please contact us in writing at jessestechsolutions@gmail.com.
We will not charge any fee for your access request, but we may charge an administrative fee for providing a copy of your personal information. To protect your personal information, we may require identification from you before releasing the requested information.
It is important to us that your personal information is accurate and up-to-date. We will take reasonable steps to ensure that the information we hold is accurate, complete, and current.
8. Direct Marketing
We may use your personal information to send you direct marketing communications and information about our services, opportunities, or events that we consider may be of interest to you. This will only be done where you have consented to receive such communications or where we have a reasonable expectation that you would be interested.
You can unsubscribe from our mailing/marketing lists at any time by contacting us in writing or by using the “unsubscribe” link provided in the communication.
9. Policy Updates
This Privacy Policy may be updated from time to time. We encourage you to review it periodically to stay informed about how we are protecting your information. The last updated date will be noted at the top of this policy.
10. Privacy Policy Complaints and Enquiries
If you have any questions or complaints about our Privacy Policy or our handling of your personal information, please contact via email at jessestechsolutions@gmail.com.
We will take all privacy complaints seriously and will respond to you within a reasonable time.