Issues with your Computer, Laptops, Phones or Tablets? Read on…
At Jesse’s Tech Solutions, I give you the power to choose how you get help, ensuring a fast and stress-free fix for any tech issue. I give friendly, patient and easy to understand language to help you in your time of need.
More importantly, our flexible service model extends to how you quote and pay, ensuring you always get the best value for your specific problem.
1. Video Call/Remote Access: The Speed Specialist (Most Cost-Effective)
This is our fastest and most budget-friendly option.
| Quote & Payment Process | Service Rate | Best For |
| Instant Quote: Typically based on a per-hour rate, billed in short increments (e.g., 15-30 minutes) after a minimum charge. | Lowest Hourly Rate (No travel fees or time). | Software glitches, virus removal, network troubleshooting. |
| Payment: PayID, PayPal or Bank Transfer | Savings: Eliminates travel time costs entirely. | When: Speed and cost are your top priority. |
2. Over the Phone: The Quick Question Guide (Minimal Cost)
For simple advice or quick fixes, this is the lowest commitment option.
| Quote & Payment Process | Service Rate | Best For |
| Simple Quote: Often a fixed rate for quick tasks, or our remote hourly rate if the call progresses into deeper troubleshooting. | Pay-Per-Incident or Remote Hourly Rate. | Password resets, answering clarifying questions, quick setting changes. |
| Payment: PayID, PayPal or Bank Transfer | Goal: To get you back to work with minimal time and expense. | When: You need quick directions, not a deep repair. |
3. In-Person: The Hands-On Hero (Best for Complex Issues)
This service includes the cost of a technician traveling to your location, offering the highest level of comprehensive support.
| Quote & Payment Process | Service Rate | Best For |
| Formal Quote: Provided upfront after an initial consultation to include travel time and estimated labor hours for hardware and complex setups. | Standard On-Site Hourly Rate (Includes travel costs/fee). | Hardware failures, new server installation, complex cabling, and personalized training. |
| Payment: PayID, PayPal, Bank Transfer or Cash (preferred cash) | Higher Upfront Cost: But critical for problems that cannot be fixed remotely. | When: Physical presence is essential to the fix. |
Stop letting tech issues slow you down. Contact Jesse’s Tech Solutions today, and choose the service and pricing model that works best for you! Contact me on 0490823081 via SMS/Text or give me a call